Training Curriculum

Training Curriculum: Modules

The Customers of Managed Medicaid

Medicare & Managed Care *

Care Management Economics Cost Benefit Analysis *

Care Management Outcomes & Quality Measures

Care Management Levels of Care*

Identifying Goals & Constructing Effective Care Management Plans *

Discharge Planning *

Patient Advocacy *

Legal Considerations in Care Management *

Medicaid and Managed Care *

Introduction to Case Management *

Care Management Negotiation Strategies *

Older Adult Sensitivity Training *

Care Management Team Communication *

Framework for Care Management Quality *

Reimbursement Overview

Family Health Behavior *

Advanced Care Management Strategies *

Flip Side of the Coin

Team Building: Becoming an Effective, Motivated Team *

URAC: Overview for Case Management *

Time Management: Making the Most of the 25 Hour Day *

Foundations of Managed Care

Managing Change

Customer Service

Cultural Influences on Health & Illness

Documenting Care Management

Member Education

The Review Process

Introduction and Applications of Standards and Guidelines

Train the Trainer

* Training modules that have been approved for CCM credits through CCMC.