Bright Horizons
Care Advantage®

Solutions for your entire family.

To help you better manage your many work, family, and personal responsibilities, explore your benefits here and start making your life easier.

Call Us

877-BH-Cares (877-242-2737)

Staffed 24/7 for immediate support

Bright Horizons
Care Advantage®

Solutions for your entire family.

To help you better manage your many work, family, and personal responsibilities, explore your benefits here and start making your life easier.

Call Us

877-BH-Cares (877-242-2737)

Staffed 24/7 for immediate support

Back-Up Child & Adult/Elder Care

The Back-Up Care Advantage Program® is your safety net, subsidized by your employer, for when disruptions to your regular dependent care arrangements (for children or adult/elders) happen and you need to get to work. We will arrange temporary care for you, quickly and conveniently, at one of our high-quality child care centers or find a fully screened and credentialed caregiver to come to you, where and when you need one.

The Back-Up Care Advantage Program offers a quick, dependable solution for those urgent, high-stress situations when you need temporary care and don’t have time to arrange it yourself:

  • School is cancelled
  • Your nanny isn’t available
  • School is out, but camp hasn’t started
  • A parent, spouse, or grandparent just had surgery
  • Your loved one’s regular caregiver is going on vacation
  • Any other situation that would cause you to miss work

Back-Up Care Advantage™ provides affordable care with low copays, subsidized by your employer. Bright Horizons makes all the arrangements, so your loved ones get the temporary care they need and you get the peace of mind you need.

How to Use Back-Up Care

Step 1. Register by clicking the button (you will need your employer’s Bright Horizons® username and password).
Step 2. Request care online or call 877-BH-Cares (877-242-2737) to speak with a live consultant 24/7/365.

Register today before you have an urgent need tomorrow!

Educational Advising

College Coach® understands parents are worried about their children’s academic futures. What will college cost? Will my child get in? How can I help her succeed in school? Your free College Coach benefit can help you with these concerns and more.

  • Receive expert, insider advice from former college admissions and finance officers, plus former teachers
  • Get customized college lists and reviews of your child’s college admissions essays
  • Learn proven strategies for the best ways to pay for college

How to Use Educational Advising

Step 1. Register by clicking the button (you will need your employer’s College Coach passcode).
Step 2. Get started by completing your account profile and student information.

Additional Family Support

Bright Horizons Care Advantage connects you with additional resources for help locating ongoing care and support for your entire family. Learn about your available resources and exclusive discounts below.

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Center-Based Child Care

Get an advantage in your search for child care. Jump ahead on the waiting list at select highly desirable Bright Horizons child care centers nationwide with preferred enrollment access…and take advantage of exclusive tuition discounts (up to 10%) at participating high-quality centers across the country. 

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Babysitters, Nannies & Housekeepers

Need help for date night, weekends, or after school? Your benefits include free access to Sittercity’s comprehensive database of sitters, nannies and housekeepers — the largest database of its kind.  Find the help you need by searching listings or posting a job yourself.  Free background checks and targeted search functions ensure you find the best match for your family.

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Elder Care

Get help understanding and finding elder care. Your Bright Horizons benefit connects you to guidance and resources you can select for ongoing elder care needs including certified advisors, a needs assessment, guidance on specialized facilities for memory/hospice care and independent/assisted-living communities, home healthcare and dependent care, occasional in-home care, and more. Visit Years Ahead and Sittercity to access your free membership to online tools for finding in-home companions or facility-based care.

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Pet Care

Finding a trustworthy pet sitter can be a challenge. That’s why your employer provides an easy solution: free access to Sittercity. The most comprehensive online network of pet sitters, Sittercity lets you search at your convenience for dog walkers, groomers, trainers, and more, whether for drop-in visits or extended stays. Search listings or post online to find experienced pet caregivers in your area with the skills you need.

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Tutoring, Test Prep & Homework Help

When it comes to academic success, the right study habits can make a world of difference. BrightStudy™ provides easy access to high-quality tutoring and test prep providers, offering a variety of online and in-person options with exclusive discounts for Bright Horizons families. Delivered by trusted professionals, our broad range of offerings helps students succeed by both boosting academic performance and reducing family stress.

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Family Matters Resource Room

Get valuable information and resources on a variety of important topics including parenting, education, caring for adult and elder relatives, and effectively integrating your family, personal life, and career. While you’re there, check out upcoming Family Matters webinars. These live, expert-led events cover a variety of family topics — from parenting to work/life integration and more.