Bright Horizons Care Advantage®

Solutions for your entire family.

When you're experiencing a breakdown in your normal child care, looking for an after-school sitter, need a companion for an aging loved one, or need someone to walk the dog - we're here for you.

Click to learn more about this great program. Not sure if you already have it? Check with your HR department to see if it’s already one of your benefits. 

Back-Up Child & Adult/Elder Care

Your safety net for when disruptions to your regular care arrangements happen .

The Back-Up Care Advantage Program® is your safety net, subsidized by your employer, for when regular care arrangements fall through and you need to get to work. We will arrange care for you, quickly and conveniently, at one of our high-quality child care centers or find a fully screened and credentialed caregiver to come to you, where and when you need one.

The Back-Up Care Advantage Program offers a quick turnaround time with an unbeatable fill-rate, so it’s designed specifically to secure care during these urgent, high-stress situations:

  • School is cancelled
  • Your nanny isn’t available
  • School is out, but camp hasn’t started
  • A parent, spouse or grandparent just had surgery
  • Your loved one’s regular caregiver is going on vacation
  • Any other situation that would cause you to miss work

Back-Up Care Advantage™ means your employer pays for care and Bright Horizons® makes all the arrangements, so you can have peace of mind to focus on other priorities in your life...

How to Use Back-Up Care

Step 1. Register by clicking the button below (you will need your employer’s Bright Horizons username and password).

Step 2. Request care online or call 877-BH Cares to speak with a live consultant 24/7/365.

Register today before you have an urgent need tomorrow!

Educational Advising

Help your child navigate educational decisions, get answers to your questions about college admissions and financing, or receive support for children with special needs, through your College Coach® benefit.

  • Need help developing study habits?
  • How do you determine the best way to save or pay for college?
  • Want guidance on today’s complex college admissions process?

Additional Family Support

Look to Bright Horizons Care Advantage for ongoing care and support.


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Center-Based Child Care

Get and advantage in your search for child care. Jump ahead on the waiting list at select highly desirable Bright Horizons child care centers nationwide with preferred enrollment access. Also, take advantage of exclusive tuition discounts (up to 10%) at participating high quality Bright Horizons and network centers throughout the country.

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Babysitters & Nannies

Need help for date night, weekends, or after school? Your benefits include free access to Sittercity’s comprehensive database of sitters and nannies — the largest database of its kind.  Find caregivers by searching listings or posting a job yourself.  Free background checks and targeted search functions ensure you find the best match for your family.  

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Elder Care

Get help understanding and finding elder care. Your Bright Horizons benefit includes everything you need for ongoing elder care needs including certified advisors, a needs assessment, guidance on specialized facilities for memory/hospice care and independent/assisted-living communities, home healthcare and dependent care, occasional in-home care, and more. Look to Long-Term Solutions for a discounted rate on thorough in-person and phone consulting; visit Years Ahead and Sittercity to access your free membership to online tools for finding in-home companion and facility-based care. 

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Pet Care

Finding a trustworthy pet sitter can be a challenge. Thankfully, your employer provides an easy solution: free access to Sittercity. The most comprehensive online network of pet sitters, Sittercity lets you search at your convenience for dog walkers, groomers, trainers, and more, whether for drop-in visits or extended stays.  Search listings or post online to find experienced pet caregivers in your area with the skills you need.

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Tutoring, Test Prep & Homework Help

When it comes to academic success, the right study habits can make a world of difference. BrightStudy™ provides easy access to high-quality tutoring and test prep providers, offering a variety of online and in-person options with exclusive discounts for Bright Horizons families. Delivered by trusted professionals, our broad range of offerings helps students succeed by both boosting academic performance and reducing family stress. 

Bright Horizons Care Advantage®

Solutions for your entire family.

When you're experiencing a breakdown in your normal child care, looking for an after-school sitter, need a companion for an aging loved one, or need someone to walk the dog - we're here for you.

Click to learn more about this great program. Not sure if you already have it? Check with your HR department to see if it’s already one of your benefits.